GM i got hacked pls help, i sent ticket but no one reply

[Taikan]

ticket number QMY-357-96926 : i got hacked 07/01/ 2015 in 14:00 time GMT + 7... 14:00 i got dc.. i came back 14:02 its 2 minutes... my char RunForest sever Athena all items gone : Diet WF + 11 reb, fp + 9 full set, rogue chitin helmet + 5 reb + 2 pp, + 1 elf belt... All items was sealed....... i buying items... and they gone again can you help me ? I Got OTP on now thats good but before got OTP i ot hacked 5 times, pls help find my items back ty gm

[Apatetic]

That mean you need to stop spending your time on this game bro...
My all clan was hacked but GM'S sleep like always....Everyone who dont have PREMIUM ARE HACKED....All ENGLISH CLANS ARE HACKED BUT NO ONE CARES.....THIS GAME IS DEATH BRO...DONT SPEND YOUR TIME ANYMORE !!!

[BlackArow]

I was haked too,and i got ansver,sorry we WONT help u.... bla,bla... Lost,much,much more... I make that items since 2004.,and all gone in 10 mins... Was Ressurection server (Lost shell set+9,cb+9,ib+9,2xi.set 0,20gb cash,rol+3,lego+3,hr+3,re+3,pp+3,belt of dex+3,1700+kc-all items was sealed... but that is not matter for hakers !!! )

[JusticeForIncase]

i am hacked either and now waiting for more than 5 months for a decent asnwer from CSteam , you whould almost say what are those CSupport doing .... if it was possible i whould help Csteam ^.^