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  1. #1
    Member
    Join Date
    Jan 2014
    Location
    Indonesia
    Posts
    41
    Nickname
    MindoSK
    Class
    Mage
    Server
    Athena
    Race
    El-Morad

    [Verdict: Unban Account] - false detection of software

    Character name: MindoSK
    Server: Athena, Ares old server
    Account block date: it was k2 owner
    Reason: Banned due to false detection of software.Reason was using 3rd party tools.
    Defense: It was period when many people was block unfairly.I can only say i always play fair. I never used 3rd party tools. Im using notebook and I had more accounts. But i got block only on that 1 account. I tryed send more tickets to gamersfirst but always got the same reason
    ---
    Thank you for contacting Gamers First Customer Support. We regret to inform you that your account has been permanently suspended.

    Someone with access to this account was observed using third party tools to modify/automate game play.
    ---
    I can log on website but not on game client.
    I hope there is justice

  2. #2
    Senior Member Yahweh's Avatar
    Join Date
    Feb 2013
    Location
    England
    Posts
    1,482
    Nickname
    Yahweh
    Class
    Rogue
    Clan
    Crusaders
    Server
    Gordion
    Race
    Karus
    Welcome to Gamers Court.

    Please keep checking back to your thread to answer any questions the Jury may have.
    Over and Out! Good luck with this game

  3. #3
    Moderator Aky's Avatar
    Join Date
    Feb 2013
    Location
    Karus Gordion
    Posts
    2,915
    You said "Banned due to false detection of software". What software you running in your pc while play the game?
    When (date) you got blocked account ?
    Where and what were you doing in the game when you got blocked ?
    Could you share the ticket contents (Please hide your ID and email account)?

    ... Life is always like a game, anything could happen. Learn play fair!

  4. #4
    Member
    Join Date
    Jan 2014
    Location
    Indonesia
    Posts
    41
    Nickname
    MindoSK
    Class
    Mage
    Server
    Athena
    Race
    El-Morad
    there were programs like skype, MS office, skype, icq, ESET NOD 32, gimp... few installed
    i do not remember exactly it was begin of january 2012
    i was in moradon, i know i bought materials for make krowaz armor and burnt all, it was not lucky day because i paid for stuff around 8 gbs, after that i alt f4, next day, when i wanted log i couldnt, it says your account is currently blocked
    ...
    cause of block: third party tools
    i ask for unblock my account
    i am sure you give me block unfair
    i never use cheats and koxp
    .....
    Greetings, Adventurer!

    Thank you for contacting Gamers First Customer Support. We regret to inform you that your account has been permanently suspended.

    Someone with access to this account was observed using third party tools to modify/automate game play.

    Please be aware that usage of any third party utility that automates game play beyond the normal mechanics provided in game is considered a violation of our Terms of service.

    This account will not be unblocked. All current/future tickets will be closed and no further action will be taken on this account.

    We urge you to take a moment to review our policies located on under the support menu of our website (http://www.gamersfirst.com/knightonl...?q=en/policies) to familiarize yourself on what is and is not acceptable.

    The Knight Online team is committed to preserving the integrity and fairness of the game for all players. Please be advised that, due to the nature of the violation, your account will not be unblocked under any circumstances.

    We apologize for any inconvenience this may cause. Please understand that, in order to preserve the integrity of the game world, such action is necessary

    Regards,

    GamersFirst Customer Support

    ----
    everytime i got the same answer

  5. #5
    Member
    Join Date
    Jan 2014
    Location
    Indonesia
    Posts
    41
    Nickname
    MindoSK
    Class
    Mage
    Server
    Athena
    Race
    El-Morad
    *few installed games

  6. #6
    Senior Member CanadianGal's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    730
    Nickname
    Tenishia
    Class
    Priest
    Clan
    GuardiansoftheAbyss
    Race
    El-Morad
    That's good...but we may need the ticket number of this so that someone can be able to review it in proper form.....Thanks
    Edana Human Sheriff Tenishia

  7. #7
    Member
    Join Date
    Jan 2014
    Location
    Indonesia
    Posts
    41
    Nickname
    MindoSK
    Class
    Mage
    Server
    Athena
    Race
    El-Morad
    Case #: 105306
    Case #: 104072
    Case #: 105520
    Case #: 105307

    I found just these numbers. Maybe it can help

  8. #8
    Moderator Aky's Avatar
    Join Date
    Feb 2013
    Location
    Karus Gordion
    Posts
    2,915
    Thanks for all that information

    ... Life is always like a game, anything could happen. Learn play fair!

  9. #9
    Member
    Join Date
    Jul 2013
    Location
    United States
    Posts
    72
    Class
    Warrior
    Clan
    I'm Clanless qq
    Server
    KO -> Gordion
    Race
    Karus
    I know this seems a bit repetitive, but I must ask. Have you ever shared your account with anybody or been in a party where a member may possibly have been using a 3rd party tool?

  10. #10
    Member
    Join Date
    Jan 2014
    Location
    Indonesia
    Posts
    41
    Nickname
    MindoSK
    Class
    Mage
    Server
    Athena
    Race
    El-Morad
    No, i never shared my account informations. And i only play on 1 notebook.
    I was in many exp parties in cz, and if i saw someone who use cheats i left party.

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