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  1. #1
    Junior Member
    Join Date
    Feb 2014
    Posts
    26

    Question [Verdict: Unban Account] - Banned for ~ Reason : Suspicious Sponsorpay Activity -??

    This is not the account that is banned. this is an old account i had to get on to post in the forums.

    Character name: paiin
    Server: Gaia
    Account block date: 2/10/2014
    Reason for ban:
    You may not access the website.[Account Block]
    Reason : Suspicious Sponsorpay Activity
    Date : Permanent
    Hi,
    I didn't do anything suspicious on Sponsorpay that i know of. I think i did about 2-3 surveys and downloaded 4-5 programs. I didn't get credit for any after waiting hours. So I used Sponsorpay's support feature to report and uploaded proof of offer completion. I even signed up and paid for a free trail on Creditreport.com. The creditreport one instantly credit'd my account with Npoints and i was able to do the SMS verification so i could use trade and merchant features.

    proof i downloaded and did the surveys.
    http://imgur.com/jnHOTHe
    http://imgur.com/a2Su4FS
    http://imgur.com/Nln5cCU
    http://imgur.com/NszUvVJ
    http://imgur.com/A9soZk4
    http://imgur.com/fI3NRu9

    Please let me know what it is i was banned for. I would like to get unbanned asap, trying to level with a rl friend.

    ------------------
    ------------------
    Looks like i got credit'd from sponsorpay this morning. i'm still banned from ko tho.
    http://imgur.com/NoGeIjI
    Last edited by johnyb44; 02-12-2014 at 03:32 AM.

  2. #2
    Senior Member CanadianGal's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    730
    Nickname
    Tenishia
    Class
    Priest
    Clan
    GuardiansoftheAbyss
    Race
    El-Morad
    Have you sent in any support tickets, and if so, can we see vertification of the ticket number.
    Edana Human Sheriff Tenishia

  3. #3
    Junior Member
    Join Date
    Feb 2014
    Posts
    26
    I have tried but it gives an error,
    We apologize for the inconvenience this may have caused. The ticket submissions page will be available as soon as we complete processing back-logged tickets.

  4. #4
    Member
    Join Date
    Mar 2013
    Posts
    68
    Nickname
    MrMaarten/trytogetme
    Class
    Priest
    Clan
    WreckingCrew
    Server
    Athena
    Race
    El-Morad
    Did you read the rules concerning the programs? Like using them for a certain amount of time and things like that?

  5. #5
    Senior Member JaiDee's Avatar
    Join Date
    Jun 2013
    Posts
    243
    Nickname
    AtomicJD aka JaiDee aka AtomicJaiDee aka xAtomicJDx and more
    Class
    KO -> Mage
    Clan
    BrendasSaints
    Server
    KO -> Ares
    Race
    El-Morad
    Quote Originally Posted by johnyb44 View Post
    I have tried but it gives an error,

    We apologize for the inconvenience this may have caused. The ticket submissions page will be available as soon as we complete processing back-logged tickets.

    Do you have any npoints left on that account? I have read that you only need npoints or premium on the account, in order to send a ticket successfully. However, I get the same error as you on a non-premium account with 0 npoints and on another non-premium account with 46 npoints. However, I get the successfully sent support ticket from a premium account. $8.95 for a bronze package. I don't think they do the 3 day Bronze Package for $5 anymore.

  6. #6
    Junior Member
    Join Date
    Feb 2014
    Posts
    26
    Quote Originally Posted by MrMaarten View Post
    Did you read the rules concerning the programs? Like using them for a certain amount of time and things like that?
    Yes i followed the instructions for each offer.

  7. #7
    Junior Member
    Join Date
    Feb 2014
    Posts
    26
    bump still banned this blows.
    Last edited by johnyb44; 02-24-2014 at 07:23 PM.

  8. #8
    Junior Member
    Join Date
    Feb 2014
    Posts
    26
    UP. I made a lvl 45 warrior on this account but i would still like to get unbanned incase i want to use a mage.

  9. #9
    Senior Member Yahweh's Avatar
    Join Date
    Feb 2013
    Location
    England
    Posts
    1,482
    Nickname
    Yahweh
    Class
    Rogue
    Clan
    Crusaders
    Server
    Gordion
    Race
    Karus
    This is nothing we can help you with sorry, this is more a billing issue with CS.

    Based on what you have told us though I personally would unban you unless NTT can tell you exactly what SponsorPay offer screwed you over

    To be honest, normally i would say start again as it doesnt take more than a day to get to level 50 but if this is your only acct then i understand why
    Last edited by Yahweh; 02-18-2014 at 04:09 PM.
    Over and Out! Good luck with this game

  10. #10
    Junior Member
    Join Date
    Feb 2014
    Posts
    26
    billing issue with cs? what is cs?

    i would like to get unbanned.... that is the only account i have npoints on.

    you sure there is nothing you can do?

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