Character name: LastMohegan (71 level priest, account also has Asmodian character)
Server: RESURRECTION (was CYPHER)
Account block date: March 22 2012 (corrected)
Reason: Merchant bug problem by K2
Defense: A few weeks before the K2/NTT transition, there was some merchant bug where many players got blocked when doing overnight merchant. We didn't do anything wrong or different than what we had for years. Korlash unblocked many of them, and said he would unlock me also. The problem at that time, K2 had a confusing Linked Account, and my account was very old. I gave to them the wrong login ID. By the time I saw this mistake, K2 transition to NTT started and they were too busy to help me. I did do Level Jump on my character, and mostly I just enjoyed to play BDW and relax play. I was not big or major player, but I am never joining any cheat party or doing any illegal playing.
EDIT: Sorry I rush posting before I checked my old e-mails. I have Case # 202118 sent to K2 at end of March 2012, with exactly the date (should I give screenshot?). Also I want to say, February 14 2012 K2 had a similar merchant bug that effected many people. They fixed many of those, because it was related to patch update. But the problem happened again in later March (maybe K2 don't know this problem caused by hacker, or incorrect patch, or what -- but many players said they did merchant overnight, like always for years, and had this problem; MAYBE a bad sheriff was reporting all merchants randomly, and friend sheriff giving a 2nd on that; or sometimes this happen if you stay merchant overnight during a Maintenance or Patch update, which caused them to give warning to remind everyone to log off before Maintenance to prevent this kind of problem). Anyway, I understand in March 2012, K2 selling their business and don't give a care about the players or fixing problems anymore, so we got a penalty because of this stupid bugs. But I hold my head high and say I never joined any cheat party by intent (and was so happy in BDW when they let us separate the parties, but too bad this advantage never was applied to Juraid)