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  1. #11
    Senior Member JaiDee's Avatar
    Join Date
    Jun 2013
    Posts
    242
    Nickname
    AtomicJD aka JaiDee aka AtomicJaiDee aka xAtomicJDx and more
    Class
    KO -> Mage
    Clan
    BrendasSaints
    Server
    KO -> Ares
    Race
    El-Morad
    Quote Originally Posted by Alyce View Post
    you need premium or npoints to send a ticket
    else you will get that message and you can wait till you are a 100 years old
    I get that message on this account...I have 46 npoints on this account. I will try again with premium account.

    EDIT: So, I sent in a ticket from my premium account, about another issue and when I clicked send, I got a message box that says: Success!

    When I go back to Support, and click on Online Tickets, I see the new ticket. I cannot open any ticket I have submitted, in order to update said ticket. I do not see any way that I can provide further information, without creating a new ticket altogether (maybe the link is in a camoflagued colour and my old eyes cannot see it). I checked my email, and I do not have a reply from customer support to say that the ticket has been received or to provide me with a CS ticket number. I will check again after work, and update this post as needed.
    Last edited by JaiDee; 01-28-2014 at 08:27 PM. Reason: Updated information

  2. #12
    Senior Member Yahweh's Avatar
    Join Date
    Feb 2013
    Location
    England
    Posts
    1,482
    Nickname
    Yahweh
    Class
    Rogue
    Clan
    Crusaders
    Server
    Gordion
    Race
    Karus
    Are you revolter01 as well JaiDee?

    I am confused if so why you posting from 2 separate accounts?
    Over and Out! Good luck with this game

  3. #13
    Senior Member revolter01's Avatar
    Join Date
    Oct 2013
    Posts
    289
    Nickname
    TROY
    Class
    KO -> Warrior
    Clan
    DOJO
    Server
    KO -> Ares
    Race
    Karus
    i want to know from u guys as jury members is my account will be back???
    i have no answer yet

    and i don't see any decision you guys made or concord yet in my case so please tell me what should i do or what u guys will do with me
    cause i don't know what are u guys as jury capable of i men what u can do with me in these case

    ty..

  4. #14
    Senior Member revolter01's Avatar
    Join Date
    Oct 2013
    Posts
    289
    Nickname
    TROY
    Class
    KO -> Warrior
    Clan
    DOJO
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    KO -> Ares
    Race
    Karus
    isn't these thread private with jury members and me??

    or any member on forum can see my information here?

    i thought its just me and jury can join my right of defiance only

  5. #15
    Senior Member CanadianGal's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    730
    Nickname
    Tenishia
    Class
    Priest
    Clan
    GuardiansoftheAbyss
    Race
    El-Morad
    This is opened to the public, and they can make comments to help with your defense if they want....or can post additional information, so that a juror can make a decision as soon as possible.

    It could also be that the player JaiDee posted their comments in wrong court thread.....since they too have an appeal before the courts.
    Last edited by CanadianGal; 01-29-2014 at 03:52 PM.
    Edana Human Sheriff Tenishia

  6. #16
    Senior Member revolter01's Avatar
    Join Date
    Oct 2013
    Posts
    289
    Nickname
    TROY
    Class
    KO -> Warrior
    Clan
    DOJO
    Server
    KO -> Ares
    Race
    Karus
    hummm ok
    the forum moderator confused me :P

    and i also can't see any right of defense of other players only mine that why i more confused :P

    i apologize for misunderstanding

    TY Canadian Gal

  7. #17
    Senior Member Yahweh's Avatar
    Join Date
    Feb 2013
    Location
    England
    Posts
    1,482
    Nickname
    Yahweh
    Class
    Rogue
    Clan
    Crusaders
    Server
    Gordion
    Race
    Karus
    Quote Originally Posted by revolter01 View Post
    hummm ok
    the forum moderator confused me :P

    and i also can't see any right of defense of other players only mine that why i more confused :P

    i apologize for misunderstanding

    TY Canadian Gal
    Hi revolter01, I am sorry if you were confused but JaiDee posted on here and it looked like you were same player from 2 accounts

    Your 'Right of Defense' IS private and between the GM's, Moderators and Community Liaisons. However once we see a case that is worth looking in to we move it from the 'Right of Defense' section to the 'Gamers Court' which then allows the jury to look into your case and make comments or ask questions, other forum members can also see your case and give evidence in your defence
    Over and Out! Good luck with this game

  8. #18
    Senior Member Alyce's Avatar
    Join Date
    Feb 2013
    Location
    The Netherlands
    Posts
    2,140
    Race
    Karus
    btw please don't spam the forum
    you can edit your post if no one else replied yet after your last post
    <3 <3 <3 *Hugs* <3 <3 <3

    Do Not Give Your Passwords To Others, Not Even To Moderators, The Customer Support, Admins And GM's.
    We Will Never Ask For That Kind Of Information!


    Do not click on links given ingame, not even from a GM. There are fake GM's on the servers.

    Please don't post your account ID on the forum for your own protection.

    Please use the right forum for your language!

    Please do NOT post cheat reports outside the cheat report section!

  9. #19
    Senior Member revolter01's Avatar
    Join Date
    Oct 2013
    Posts
    289
    Nickname
    TROY
    Class
    KO -> Warrior
    Clan
    DOJO
    Server
    KO -> Ares
    Race
    Karus
    hello
    i want to ask a question please

    first of all i made these thread for my old account For char name (m0za) that account i think deleted due to long time not online.

    and i have new problem here on my account that got blocked 2 days ago in issue of purchasing Npoints and i can't make tickets to CS cuz i have freez 0 npoints cause of that old issue

    the question is what
    should i do to fix these Unintended problem is by make a new thread in right of defense or here with m0za defense or how can i direct contact CS or what?
    i need some 1 to guide me i have screen shoots of my Npoints recharge / spent history
    i just need to follow steps that i don't know

  10. #20
    Moderator REGISS_'s Avatar
    Join Date
    Feb 2013
    Location
    Poland
    Posts
    4,610
    Nickname
    LethaLREGISS
    Class
    KO -> Warrior
    Server
    KO -> Europa
    Race
    Karus
    how u know that u was blocked due to payment?
    How to instal OTP - CLICK HERE
    How to verify your account with SMS to enable trade - CLICK HERE
    How to use Pay Safe Cards - CLICK HERE
    Rest of useful Guides - CLICK HERE
    I don't speak Turkish, so please if you need something, use English at my pm's.

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