About the winners of the December 2020 forum event

[Boynton]

Good morning, 5 days have passed since the winners of the December 2020 forum event were announced, according to the post published by GM Patheoz says "Rewards of event will charged to winners' accounts"; but they have not recharged anything to my account. Something else is that the PUS cannot be opened in the KO; and how do you think I'm going to use the npoints.
P.S. I am the one who got 1st place in the event

[DonJose]

Your rewards will be charged to your accounts as soon as possible.

[DonJose]

Rewards of event charged to winners, u can check your account.

[Boynton]

Thanks a lot

[DonJose]

Have fun!..