Violation Cases |
Details of Violation |
First Offense |
Second Offense |
Third Offense |
Fourth Offense |
Final Offense |
Spamming the Chat Window |
"Spamming the Chat Window" refers to the following:
* (1) An act of disrupting the several members' use of chat by uploading same contents repeatedly or uploading immoderate contents in the chat window.
* (2) Spamming the same content with macro tool usage.
* Your account may be blocked permanently or imprisoned for actions performed using 3rd party software / hardware. |
15 Days Mute |
30 Days Mute |
Permanent Mute |
Permanent Mute |
Permanent Mute |
Profanity, Offensive, or Abusive Language |
"Profanity, Offensive, or Abusive Language" refers to the following:
* (1) Performing profanity, humiliation, insult or verbal abuse.
* (2) Sexual harassment through inappropriate words or sexual statements or behavior.
* (3) Harassment of players by making sexual imply.
* (4) Tease of country, community, region, religion, race or disability.
* (5) Threaten players, in real life, in game.
* (6) Using any word prohibited by law.
* (7) Using inappropriate language in communicating with game masters.
* Including official forum threads/posts and support tickets.
* Based on the action that you have taken, the period of the mute punishment might be extended or your account might be blocked permanently. |
15 Days Mute |
30 Days Mute |
Permanent Mute |
Permanent Mute |
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Inappropriate King or War Commander Notices |
"Inappropriate King or War Commander Notices" refers to the following:
* (1) Advertising of any website in the announcements.
* (2) An accusation, slander, accusation of any player in the announcements.
* (3) Making announcements for the purchase and sale of items in the announcements.
* (4) Giving religious and political messages in announcements.
* Based on the action that you have taken, the period of punishment might be extended or your account might be blocked permanently. |
3 Days Ban] |
7 Days Ban |
15 Days Ban |
30 Days Ban |
Permanent Ban |
Use of Inappropriate Character Names |
"Use of Inappropriate Character Names" refers to the following:
* (1)An act of using a name that impersonate Game Masters or the company’s employee.
* (2) An act of using a name that includes swear words and foul language.
* (3) An act of using a name that causes disgust or sexual humiliation to other members.
* (4) An act of using a name that slanders, ridicules, or degrades specific nationality, ethnicity, region, religion, race, gender, disability, etc.
* (5) Using similar character names to deceive or impersonate other players.
* (6) An act of using a name that intended to infringe or damage the rights of third parties, including honor, portrait rights, and personal information.
* (7) An act of using any other names that are prohibited by law. |
Permanent account closure | Obligation to change name / symbol according to GM initiative.
* (1) In case there are characters in the account that do not comply with more than one rule. The account will remain closed indefinitely.
* (2) Other accounts used by character owners included in Articles 1, 3, 4 and 5 may be penalized in the same way. |
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Inappropriate Clan Name or Symbol |
"Inappropriate Clan Name or Symbol" refers to the following:
* (1) Use of a clan name or symbol that is associated with the company or has bad content about employees.
* (2) Use of a clan name or symbol with profanity, slang or inappropriate content.
* (3) Using names / symbols that mock or denounce country, community, region, religion, race, gender or disabilities.
* (4) Using a name / symbol that violates or damages the rights of third parties (including honor, copyrights and personal information).
* (5) Use of names or symbols prohibited by law. |
Permanent account closure | Obligation to change name / symbol according to GM initiative.
* (1) Accounts that use clan names or symbols that are affiliated with the company or have bad content about employees will remain closed indefinitely.
* (2) Other accounts used by character owners included in Articles 1, 3 and 4 may be penalized in the same way. |
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Phishing / Intent to Deceive |
"Phishing / Intent to deceive" refers to the following:
* (1) Trying to defraud players with a similar name to another player's character name.
* (2) Trying to direct and defraud players to any website with false information.
* (3) Attempting to use a similar looking different item to deceive in trade processes.
* (4) Individual or organizational manipulation of Noah (in-game currency) prices for items on the server.
* (5) Selling items of similar or different levels on the same market at prices intended to deceive players.
Ex) For example; Setting the price of +7 for +1 items in a market with +7 and +1 Shard items.
* Accounts with matching IP addresses, phone numbers and computer IDs may also be penalized in examinations made on blocked accounts. |
Permanent Ban |
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Bug Abuse |
“Bug Abuse” refers to the following:
* (1) Damaging other members or making a profit by using game or service errors.
* (2) Behaviors affecting the game balance or system using game or system errors.
Ex) Killing your opponents by entering areas where it is impossible to enter under normal conditions, etc.
Ex 2) Taking advantage of quests with errors, etc. any action.
* Depending on the action you take, the account closure penalty may increase or your account may be blocked permanently. Items obtained by using bug abuse will be deleted from your account. |
7 Days Ban |
15 Days Ban |
Permanent Ban |
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Power Up Store Abuse |
"Power Up Store Abuse" refers to the following:
* (1) Receiving items that cannot be obtained through any intervention or abuse usage in the power up store. |
Permanent Ban |
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Monster AI Abuse |
"Monster AI Abuse" refers to the following:
* (1) An act of continuously hunting monsters at the coordinates where opponents cannot attack the member because of “Monster AI”.
* (2) An act of hunting by abusing monster AI and then acquiring items using another character of another account.
Ex) Being in same party with the abusers. |
3 Days Ban |
7 Days Ban |
Permanent Ban |
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Disturbing Game Play |
"Disturbing Game Play" refers to the following:
* (1)Intentionally causing monsters to respawn when players are in contact with Boss monsters without being in a group, without the intention of killing.
* (2) AFK during the events.
* (3) Use of Spirit of Genie during in-game events (JR, BDW, etc.), deliberately scoring an opponent, teleporting any player in the party to change the loot order of items or to disturb them.
* (4) Deliberate failure of persons to fulfill their roles in an event entered as a party.
* (5) Benefiting from an teaming with another player in an event that takes place individually.
Ex) Knight Royale
* (6) In the Forgetten Temple event, having the Volcanic Rock monster deliberately hit from a distance to kill other players. |
3 Days Ban |
7 Days Ban |
15 Days Ban |
30 Days Banı |
Permanent Ban |
Luring |
"Luring" refers to the following:
* (1) Deliberate luring actions in all safe zones.
Note: Zones with PK activity such as Delos, Bifrost, * Krowaz, Ronark Land, Ardream and Ronark Land Base are excluded from this rule.
* Krowaz: Punishment can also be applied to the deliberate luring of monsters by the same race. |
7 Days Ban and Discipline Dungeon Punishment |
15 Days Ban and Discipline Dungeon Punishment |
30 Days Ban and Discipline Dungeon Punishment |
Permanent Ban |
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Castle Siege War Event - Inappropriate Game Play |
"CSW Event Inappropriate Game Play" refers to the following: * (1) Changing the ownership of the castle between 2 clans on purpose in order to prevent/block other clan members from reaching the castle.
* Punishment periods might be extended and the castle can be taken by GM Team. |
7 Days Ban |
15 Days Ban |
30 Days Ban |
Permanent Ban |
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Illegal Gain of National Points |
"Illegal Gain of National Points" refers to the following:
* (1) Intentional National Points transfer.
* (2) You kill your own character to do a quest/rival/achievement etc.
* (3) Earning National Points by taking part in the party. |
Removal of Nation Points and Discipline Dungeon Punishment
* Other accounts used by character owners included in Articles 1 and 2 may be penalized in the same way. |
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Donating Illegally Gained National Points to a Clan |
In case of detecting country points earned in violation of the rules, the respective clan will be disbanded and the clan leader will receive a temporary penalty.
Exception) If the clan leader has a connection with an account that earned national points against the rules, his/her account will be blocked permanently. |
Disbanding clans, closing matched accounts indefinitely, and deleting all National Points. |
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3rd Party Tools, Pirate Server and Illegal Advertisements |
"3rd Party Tools, Pirate Server and Illegal Advertisements" refers to the following:
* (1) Whatever the purpose is, you advertise situations / applications that are prohibited by the rules.
* (2) Even if there is no advertising purpose, you constantly speak to praise such situations / practices or write messages to attract other players.
* (3) Sharing of websites where pirated servers or illegal software are advertised.
* Including official forum threads/posts and support tickets. |
Permanent Ban |
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