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  1. #1
    Junior Member
    Join Date
    Jul 2020
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    10

    Need Help - First time log

    I am trying to get back into the game, and finally got through all of the authentication on the USKO.
    but now I get logged into game finally, and the character creation screen is blank.

    when I enter it pops up with the classes to create but I cannot enter further than this screen as there is no confirm button its all blank.

    please advise?

  2. #2
    Moderator SkCLucky's Avatar
    Join Date
    Aug 2016
    Posts
    6,507
    Hi,

    Can you add a screenshot to describe the problem you're having?

  3. #3
    Junior Member
    Join Date
    Jul 2020
    Posts
    10
    [IMG]charscreen.jpg[/IMG]
    hopefully this comes through? screen shots don't seem to be working.

  4. #4
    Moderator SkCLucky's Avatar
    Join Date
    Aug 2016
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    6,507
    Quote Originally Posted by ZMa_eTPG3rpm View Post
    [IMG]charscreen.jpg[/IMG]
    hopefully this comes through? screen shots don't seem to be working.
    You can upload it to an image upload site and share the link here.

  5. #5
    Junior Member
    Join Date
    Jul 2020
    Posts
    10
    https://ibb.co/L0P19rb

    thanks , as you can see. there is nothing but the character select no way to continue. I have tried reinstalling

  6. #6
    Moderator SkCLucky's Avatar
    Join Date
    Aug 2016
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    6,507
    Quote Originally Posted by ZMa_eTPG3rpm View Post
    https://ibb.co/L0P19rb

    thanks , as you can see. there is nothing but the character select no way to continue. I have tried reinstalling
    Hi again,

    You must select the appropriate resolution setting according to the monitor you are using. Can you check your resolution settings and try logging in by clicking on the Settings button on the start screen?


    Step 1




    Step 2


  7. #7
    Junior Member
    Join Date
    Jul 2020
    Posts
    10
    Updated my resolution to match my setting and it did not change a thing, any other ideas?

    Appreciate you trying for me

  8. #8
    Moderator SkCLucky's Avatar
    Join Date
    Aug 2016
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    6,507
    Quote Originally Posted by ZMa_eTPG3rpm View Post
    Updated my resolution to match my setting and it did not change a thing, any other ideas?

    Appreciate you trying for me
    After deleting your video card drives, would you try to log in to the game by performing the installation again?

  9. #9
    Junior Member
    Join Date
    Jul 2020
    Posts
    10
    uninstalled and reinstalled video drives, reinstalled the game and still nothing..
    im stumped

  10. #10
    Senior Member
    Join Date
    Aug 2014
    Location
    Canada (Québec)
    Posts
    303
    Nickname
    UniqueAngel
    Class
    KO -> Priest
    Server
    KO -> Gordion
    Race
    Karus
    Run as admin + change your video resolution in Windows 7 , 8 , 10 to match the resolution you selected in the option in the game.

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