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  1. #11
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    6SB27684A13055055

    nttgame_wrybzias_11433991

    Thank you

  2. #12
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    hi guys i have spoken with trustwho about the issue and their reply was: our system had a Technical issue yesterday,we got it fixed but we are playing catch up now.
    so i guess tommorow everythink will be ok

  3. #13
    Member
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    El-Morad
    Quote Originally Posted by Sourdos View Post
    hi guys i have spoken with trustwho about the issue and their reply was: our system had a Technical issue yesterday,we got it fixed but we are playing catch up now.
    so i guess tommorow everythink will be ok

    I hope so. <<33 For calling

  4. #14
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    and just in case this is my PayPal transaction ID 04F50378XY5296018 and invoice ID nttgame_uifpxfjp_11434345

    thank you

  5. #15
    Member
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    Quote Originally Posted by Sourdos View Post
    and just in case this is my PayPal transaction ID 04F50378XY5296018 and invoice ID nttgame_uifpxfjp_11434345

    thank you
    I emailed them at the support. 5 minutes later I get a reply

    Fastest way to solve is. Email them from the email linked with your order.


    Support@nttgame.trustwho.com

    We had a server error yesterday. I must apologize for the inconvenience. The quickest way to resolve this is to refund your order and have you order again. I am currently refunding the money to your account. If you have any further concerns please feel free to let me know.

    Again, I sincerely apologize for the inconvenience,

    Kathryn
    Nttgame.trustwho.com

  6. #16
    Junior Member
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    Nov 2013
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    Quote Originally Posted by riemann View Post
    Please wait 1-2 two days since the first payment. If you don't get the NPoints after that time please post your PayPal transaction ID and I will check it.

    its been 2 days now, please try to fix this.

    Transaction ID: 3AB2838838202930B

  7. #17
    Member
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    Quote Originally Posted by meeoshh View Post
    I emailed them at the support. 5 minutes later I get a reply

    Fastest way to solve is. Email them from the email linked with your order.

    We had a server error yesterday. I must apologize for the inconvenience. The quickest way to resolve this is to refund your order and have you order again. I am currently refunding the money to your account. If you have any further concerns please feel free to let me know.

    Again, I sincerely apologize for the inconvenience,

    Kathryn
    Nttgame.trustwho.com



    i think that if you ask for a refund on knightonline your account will be blocked but i am not 100% sure ,can someone confirm it?

    thank you

  8. #18
    Moderator REGISS_'s Avatar
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    Quote Originally Posted by Sourdos View Post
    We had a server error yesterday. I must apologize for the inconvenience. The quickest way to resolve this is to refund your order and have you order again. I am currently refunding the money to your account. If you have any further concerns please feel free to let me know.

    Again, I sincerely apologize for the inconvenience,

    Kathryn
    Nttgame.trustwho.com



    i think that if you ask for a refund on knightonline your account will be blocked but i am not 100% sure ,can someone confirm it?

    thank you
    well i remember at last few bans for refunds in the past, ofc im not couting refunds made by Customer Support.

  9. #19
    Junior Member
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    All i can say is Skrill for the win. =)

  10. #20
    Moderator REGISS_'s Avatar
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    Quote Originally Posted by Xaion View Post
    All i can say is Skrill for the win. =)
    indeed but had once problem with them week ago, so it is not perfect

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