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Thread: About My Ticket

  1. #1
    Junior Member
    Join Date
    Apr 2020
    Posts
    5

    Exclamation About My Ticket

    (Google Translate)

    Ticket: # NXP-134-66942
    It has been 3 days since I sent my ticket and they still have no solution. How can this be possible?
    -They block me for no reason.
    -They force me to reload NPoints in order to send a ticket.
    -I send my ticket and 3 days later they don't respond.
    If they force their users to reload NPoints in order to contact the support team, at least the attention should be faster.

  2. #2
    Moderator SkCLucky's Avatar
    Join Date
    Aug 2016
    Posts
    5,682
    Hello, there is no n'point loss in ticket shipping. In addition, future response to tickets may vary depending on the intensity of the support system.

    Please wait for the response to your ticket, and do not update your ticket and a new ticket in the process. These situations extend the response time to the ticket.

    FYI, love.

  3. #3
    Senior Member
    Join Date
    Aug 2014
    Location
    Canada (Québec)
    Posts
    296
    Nickname
    UniqueAngel
    Class
    KO -> Priest
    Server
    KO -> Gordion
    Race
    Karus
    Anyone that don't have NPoints can't send a ticket so you need at least 5 NPoints but if you have 5 or more you should be able..

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