Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16
  1. #11
    Moderator Aky's Avatar
    Join Date
    Feb 2013
    Location
    Karus Gordion
    Posts
    2,915
    Quote Originally Posted by xShotgunZx View Post
    Question:

    Does this program get updated? How many times does it get an update?
    Yes XINGCODE always is update

    Quote Originally Posted by LastTimeAround25 View Post
    how long do they take to respond?
    Support wellbia always answer inmediate, take a look here Error 0xE019100B
    Quote Originally Posted by Aky View Post
    This just email automatic answer from Wellbia Support:

    Dear Customer
    This is Support team of Wellbia.com Co., Ltd.

    I am apology your inconvenience.

    Please, follow the steps as below for solve your problem.

    1. Install an anti-virus program and have complete update, and scan your PC.

    2. Please, delete xmag.xem file and start game that located same as xigncode.log file.

    3. Reboot your PC and start game.

    Please, send us the xigncode.log file even the steps are not working your case.

    Thank you.

    Last edited by Aky; 03-29-2015 at 07:24 PM.

    ... Life is always like a game, anything could happen. Learn play fair!

  2. #12
    Junior Member
    Join Date
    Oct 2015
    Posts
    20
    Nickname
    OP
    Class
    KO -> Rogue
    Clan
    Legendz
    Server
    KO -> Midgard
    Race
    El-Morad
    could u please reload pictures ! images not showing for me! thanks

  3. #13
    Senior Member DaDegano's Avatar
    Join Date
    Feb 2013
    Location
    Fields of Justice
    Posts
    3,929
    Class
    KO -> Warrior
    Clan
    BadFamily
    Server
    KO -> Gordion
    Race
    Karus
    Quote Originally Posted by sakap View Post
    could u please reload pictures ! images not showing for me! thanks
    If a mod could edit the main post in this thread using these pictures, I think it would be nice.
    Last edited by Aky; 11-19-2015 at 04:16 AM. Reason: Done!

    "I'm for truth, no matter who tells it. I'm for justice, no matter who it's for or against."

  4. #14
    Before they upload these photos, you may use that link for Xignconde errors:

    XignCode FAQ

    Explanations for the following errors exists in general:

    XIGNCODE FAQ

    The blue screen occurred during the game play. What should I do?
    How to find the xigncode.log file?
    How to solve a problem the error that occurred cause anti-virus program of firewall?
    0xE0010003 error occurs.
    0xE0010001~0xE0010007 error occurs.
    0xE0190101~0xE0190109 error occurs.
    0xE0190201~0xE0190214 error occurs.
    0xE0190301~0xE0190312 error occurs.
    0xE0190401~0xE019040A error occurs.
    0xE0191001 error occurs.
    0xE0191002 error occurs.
    0xE0191003 error occurs.
    0xE0191004 error occurs.
    0xE0191005 error occurs.
    0xE0191006 error occurs.
    0xE0191007 error occurs.
    0xE0191008 error occurs.
    0xE0191009 error occurs.
    0xE019100A error occurs.
    0xE019100B error occurs.
    0xE019100C error occurs.
    Last edited by Aky; 11-19-2015 at 04:18 AM.
    Novus Ordo Seclorum

  5. #15
    Junior Member
    Join Date
    Nov 2015
    Posts
    2
    Hello,

    Im getting error code 0xE019101A (suspicious file or trojan detected). Ive scanned my computer with Kaspersky and have detected no malware or torjans. I have followed the advice in this thread by deleting certain files (which re appear as I am told xigncode reinstalls them).

    Ive sent my log to wellbia support but have got nothing back apart from the automated response.

    SUrely im not the only new player experiencing this. Does anyone have any guidance on how to resolve the issue?

  6. #16
    Moderator Aky's Avatar
    Join Date
    Feb 2013
    Location
    Karus Gordion
    Posts
    2,915
    Quote Originally Posted by sakap View Post
    could u please reload pictures ! images not showing for me! thanks
    Now you can see it again.



    JDR91: Reinstall game

    ... Life is always like a game, anything could happen. Learn play fair!

Page 2 of 2 FirstFirst 12

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •