Announcement - information.
How to avoid false positive results:
1. Do not delete and modify any files in the game folder.
2. Scan your PC with up to date anti virus software before you start the game
3. Delete all file in the &ldquotemp&rdquo folder. The location is C:usersuser nameappdatalocal emp
XIGNCODE3 errors:
0xE019100B (Illegal program detection)
1. Delete any kind of hacking tool on your' PC.
2. Restart your PC and try again.
3. Make sure to scan all files on each partition via up to date anti-virus program.
4. Delete all file in the &ldquotemp&rdquo folder. The location is C:usersuser nameappdatalocal emp.
5. Send an email to
[email protected] to have a help with attached xigncode.log file.
0xE0191009 (XIGNCODE3 update failed)
1. Check Internet connection or DNS setting.
2. Update anti-virus program or firewall, if you have any installed. Also, try to turn off them to play.
3. Send an email to
[email protected] to have a help with attached xigncode.log file. Also, give information of your anti-virus or firewall.
0xE019120A (xxd.xem file detection as it modified or could not installed.)
1. Check customers' anti-virus program version is latest and being protect.
2. Send an email to
[email protected] to have a help with attached xigncode.log file. Also, give information of your anti-virus or firewall.
Thank you,
NTTGame || Knight Online Team