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  1. #1
    Moderator Aky's Avatar
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    Clan list bug after merge server

    Greetings

    After merge servers the clan list get bug, there is show both names: the mixed name after serve merge and name that player has chosen with the name change thing, as result clan list is full and also, can not disband the mixed name because says "this user does not exist", please fix to be able to add new people to clan without lose any other member from clan, thanks.

    Example:

    }7295312zZzScSzZz (mixed name after server merge)
    ElderlyDruid (new name chosen by the player)





    Last edited by Aky; 09-03-2013 at 06:22 PM. Reason: wrong image

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  2. #2
    Senior Member Alyce's Avatar
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    i would recommend to also send a ticket about this and post the ticket number
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  3. #3
    Moderator Aky's Avatar
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    Quote Originally Posted by Alyce[E] View Post
    i would recommend to also send a ticket about this and post the ticket number
    Thanks Alyce, i did but there they not send the ticket to email and can not update ticket with the images neither post here the number since i can not see the ticket nowhere...

    Tried to write other ticket because i copy and paste from here the information but there pop up a new window telling me that i have to wait 48 hours to send new one due high volume of tickets ... Awesome customer service

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  4. #4
    Senior Member Yahweh's Avatar
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    I don't think this is a CS issue, this is a bug that I noticed too after name change, you cannot kick from clan either... lets hope it gets fixed during next server reset as that's all it may need
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  5. #5
    Hi,
    I know this is an old thread but after the recent server merge for Ares, our clan has this exact problem. How did you get this bugged clan list resolved? Do I need to submit a ticket for this? Thanks for any help!

  6. #6
    Moderator Aky's Avatar
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    Quote Originally Posted by RiteAid_Walgreens View Post
    Hi,
    I know this is an old thread but after the recent server merge for Ares, our clan has this exact problem. How did you get this bugged clan list resolved? Do I need to submit a ticket for this? Thanks for any help!
    You only need wait for next maintenance. If problem continue after maintenance let me know.

    ... Life is always like a game, anything could happen. Learn play fair!

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