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Thread: Log in issue

  1. #1
    Junior Member
    Join Date
    Jan 2019
    Posts
    17

    Exclamation Log in issue

    Dear GMs,

    Good Day!

    I'm trying to log in into my old account but I'm facing issues regarding it.

    I did reset for my password but can't log in, see below messages.

    1st thru google chrome browser: I received this message "You have attempted too many times. Please try again after 1 hour. (-90009)" when I did try after an hour but still same messege.

    2nd thru internet explorer: I received this message " The registered captcha and your input captcha are different. Please try again.31.166.77.120.nttgame.com" When Im pretty sure about the captures data I've entered.

    Ticket# LNI-840-73950

    Appreciate your continued support & feedback.

    Thanks & Regards,
    Last edited by Zobor; 02-04-2019 at 11:18 PM.

  2. #2
    Junior Member
    Join Date
    Jan 2019
    Posts
    2
    I have the same problem ,
    Ticket-ID = CCM-952-60259
    Ticket-ID =WJG-490-41456
    check please

  3. #3
    Member
    Join Date
    Nov 2015
    Posts
    78
    Nickname
    INDONESIAAA
    Class
    KO -> Warrior
    Clan
    TheKings
    Server
    KO -> Ares
    Race
    El-Morad
    Yes i got same problemwith my 2nd account.
    Do you still got this problem?
    because im already send ticket, but need ASAP for login.

  4. #4
    Junior Member
    Join Date
    Jan 2019
    Posts
    17
    Yes, issue still standing.

  5. #5
    Junior Member
    Join Date
    Nov 2013
    Posts
    3
    Yeh my friends (3) got the same problem. Cant fix without admin.

  6. #6
    Junior Member
    Join Date
    Nov 2013
    Posts
    3
    1. log to game
    2. Open powerup store
    3. Chose rechange Npoins
    4. Login
    5. If you didnt have problem at 4. so go to NTTgame portal and sing in

    Thats all :-) There is problem with website

  7. #7
    Member
    Join Date
    Nov 2015
    Posts
    78
    Nickname
    INDONESIAAA
    Class
    KO -> Warrior
    Clan
    TheKings
    Server
    KO -> Ares
    Race
    El-Morad
    Quote Originally Posted by FlyMageCZ View Post
    1. log to game
    2. Open powerup store
    3. Chose rechange Npoins
    4. Login
    5. If you didnt have problem at 4. so go to NTTgame portal and sing in

    Thats all :-) There is problem with website
    Im still stuck at number 4. I can't login everywhere because i just back from 2 years ago and i need change password first. (new rules if dont login 180 days system will automatic give suggest for change password)

  8. #8
    Junior Member
    Join Date
    Nov 2013
    Posts
    3
    Quote Originally Posted by RizalWarrior View Post
    Im still stuck at number 4. I can't login everywhere because i just back from 2 years ago and i need change password first. (new rules if dont login 180 days system will automatic give suggest for change password)
    so let you change pw and do it :-))

  9. #9
    Dear friends.
    To enable your accounts you only need to change the password and the account will be automatically re-activated.
    I hope it works just like me.

  10. #10
    I m having the same issueee
    Tutuapp 9apps Showbox
    Last edited by zar_B9C5R1hJ; 09-14-2019 at 05:06 PM.

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