I am running into two issues,
1: I am returning to the game after a long break and wanted to know if I can access my old account? Tells me the account username cannot be found, I played before the server mergers on beramus.
2: The account I am currently using I cannot access merchant because the account isn't verified, when I click on the link to verify the account (from my email) I get redirected to the website and then see the error that the account cannot be verified.
Help with the 2nd issue is a priority, thanks.