Results 1 to 10 of 10
  1. #1

    Angry Incorrect OTP number.

    Hello guys.

    Could you help me out how can I fix my problem?
    I was ingame and suddenly i have got disconnect.
    Once ive tried to logg back it says that my OTP number is incorrect... even I've waited couple of minutes more and restarted my pc.
    Could you tell me how can i fix this bug please?

    Waiting for your soonest reply.

    Best regards,

    Alex

  2. #2
    Now it says " ERROR! OTP login failed with unknown issue. Please contact customer service."
    My premmie hours are runnin, so please help me out asap.

  3. #3
    Senior Member
    Join Date
    Aug 2014
    Posts
    332
    Nickname
    UniqueAngel
    Class
    KO -> Priest
    Server
    KO -> Gordion
    Race
    Karus
    I get kick from game and back my desktop, I relog I get otp error so I need to wait until the otp is at next code, I still get tbl's errors...
    I did a reinstallation with event clean with ccleaner + registery after uninstall the game, I did a sync with otp.
    It's getting annoying. :S
    Sometimes I get xingcode detection .. I restart the game and I get a data_patch
    the worst bugs are on my laptop windows 10

  4. #4
    I also got kick from the game, but i have tried to write the codes in every 5 minutes... and its not working says the same error thingy.

  5. #5
    Junior Member
    Join Date
    Feb 2013
    Posts
    12
    same here 5h~, any solution?

  6. #6
    Junior Member
    Join Date
    May 2013
    Posts
    28
    maybe check if your OTP time is synched up correctly, like the time on your device is accurate

  7. #7
    Senior Member
    Join Date
    Aug 2014
    Posts
    332
    Nickname
    UniqueAngel
    Class
    KO -> Priest
    Server
    KO -> Gordion
    Race
    Karus
    musclemeng : Already did ...
    My friend told me he have the same problem event worst the game crash sometimes and send report errors

    For my part I fix computers so I know what I need to try to do before posting something.

  8. #8
    Senior Member
    Join Date
    Jun 2014
    Posts
    161
    Nickname
    IGODiNI
    Class
    KO -> Rogue
    Clan
    Callisto/Europa/Rosetta/Minark
    Server
    KO -> Rosetta
    Race
    Karus
    Hello

    For me nothing work...
    Last edited by gdny; 08-27-2022 at 07:13 AM. Reason: Wrong

  9. #9
    The game is not crashing for me, its simply dont take my OTP number.... the time was syncronized and i've tried everything.
    I have sent ticket regarding my case and waiting for a fast sollution.

    Regards

    Alex

  10. #10
    Okey, so i think due to the winter time change my OTP got messed up and it didnt take the code.
    Right now i just reseted the OTP ( as i understood it, reseting is not the same as deactivating ) and finally it works now.

    So my case can be closed, but i'd be curious why did it happen to me

    Best regards.

    Alex

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
cookie_verity_form