Is this a compensation package?? Really !!??!! LOL
I received the 4 items, which I would add I think is nothing more then a joke. We lost premium and hours and hours of it. What was given as a "compensation" package is really a slap in the face. Its more like a sample of stuff. I don't know who is impressed with this stuff, but, I am ticked. I have wasted war premium that I did not get back which is cash I put into KO every month. At the very least there should be hours added on to compensate for our loss. This other garbage means nothing to me.
You need to meet some requirements. The necessary explanations were made by the game manager. I translated it for you in English.
In the past weeks, we had to send the compensating goods related to the server problems originating from the data center and Switch Premium was installed in the related accounts.
If you have a game entry on 21/22/23/24/25/26 and you have a Premium membership active on those dates, With the maintenance done yesterday, it had to added to 168 hours Switch Premium time to your account.
If you enter the game at these dates and you have an active premium but you have not received the Switch Premium compensation, you need to send a support ticket under the Knight Online / Pus Purchase / Billing category to the support team."
Tickets sent and answered during the day will be uploaded on a daily basis and the compensation program will proceed quickly.
You will need to submit tickets for this matter until 17.08.2018. No premiums will be installed for tickets sent after this date.