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  1. #1
    Junior Member
    Join Date
    Nov 2014
    Posts
    4

    I can't use the merchant mode

    Hello,

    I've got a problem with my account during game, when I'm trying to look the items on the merchant mode, a window appears with this note "you must verify your account on the game website in order to use the trade or merchant feature".

    I think that my account is verified. Only my "sms verification" is "not active" but the rest is active so..

    Can you help me please?

    thank you

  2. #2
    Senior Member Aky's Avatar
    Join Date
    Feb 2013
    Location
    Karus Gordion
    Posts
    2,922
    Hmm... Your character is under level 35?

    If yes, and you have done SMS verify(*) you can not set merchant buy or sell to other players, even you have premium service active.
    If not, could be a bug problem. If this the case, update thread with your character name and server. Thanks.

    (*)SMS Verify it's active when you do phone number verification with your NTT account. Once you do, no way to "disable it". Service that can be activate/deactivate is the ICS OTP.

    ... Life is always like a game, anything could happen. Learn play fair!

  3. #3
    Junior Member
    Join Date
    Nov 2014
    Posts
    4
    It's an old account so it can be a problem ? And i'm lvl 43, just back today

  4. #4
    Senior Member Rotsauce's Avatar
    Join Date
    May 2013
    Posts
    288
    Your account must be SMS verified in order to use the merchant/trade feature.

    http://www.nttgame.com/en/account/sms_verification

  5. #5
    Junior Member
    Join Date
    Jan 2016
    Posts
    4
    I have the same problem but the sms does not work

  6. #6
    Junior Member x120CreditGamer's Avatar
    Join Date
    Apr 2014
    Location
    USA
    Posts
    29
    Server
    KO -> Ares
    Race
    Karus
    Yeah, you must have SMS enabled on the account.

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