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Tuesday, November 1, 2016
Ticket still unassigned and character seal still not working.

I checked my ticket and it still shows as unassigned. Yes I realize that it is the weekend, I just hope this is resolved prior to my premium expiring.

thank you again. ticket is still unopened or assigned. Untouched and I can still not use character seal

I honestly was hoping that with the Halloween patch, this character seal would work. It still does not work.

Still nothing. The character seal has now been owned for over the 72 hour wait to trade time frame and is trade-able. The seal fails every time I try to use it.

Thank you Aky, but still no response on ticket. "Character seal failed", every time.

Pictures sent of failing process

Character seal scroll not working. Gold premium on the account, All quests are abandoned, no items, no coins, no magic bags, no items in magic bags, no clan, no friends, and zero minutes on genie. I...

What is the reason to increase the price of Npoints? Rixty used to cost $20.00 usd for 1600 Npoints. Now Rixty gives 1280 Npoints for $20.00 usd. This makes no sense at all. Lets celebrate 12 years...

Easiest answer, Dutch people....:p

here is a screen shot / video of Diez server....
https://youtu.be/9a3_fodJu8E

Now...



Rewards
•Rewards for Draki's Tower will be given at the end of every month. Your reward will depend on how many stages you have completed and the amount of time taken to complete the...

Obviously you are missing the point of the post... we are not asking about the drops during the dungeon. We are asking about the reward at the end of the month for placing at our respective place..

I would also like to know

Once again, we are placed on the back burner, time ticking away and money flushed down the toilet. This is twice this month with the same issue. Why can't we even get a response as to why we are...

Florida, USA still has this error. Please inform us when this is resolved.

Please commence burrito stuffing.... :p

Please close topic. Account issue fixed today

I have exhausted every measure in attempts to contact the CS team. They did however finally update my number as I was responding to your post....

Thank you for your response

9 hours have now past since the email was received. This means 13 hours remain before the ticket is closed automatically.

I understand that you are having an issue with OTP. My question is, when you submit a support ticket and the reply back says,
"Hello,

We are working on your account to fix the issue. Please...

Posting in this section is apparently a waste of time. No one responds in a six day span.

I got a new phone and was attempting to change my OTP from old phone to new phone. I did not have the original OTP code sent to old phone and in short, am now locked out of my account.

The knight...

Odd. I finally received the Auth dode and OTP id so my account is now set up. I noticed my ticked is still listed as unassigned and im also concerned over the loss of KC because of multiple attempts...

guys the problem is the Auth code and OTP ID are not sent and your account is charged 5kc each time you request to have it sent again. I have requested the Auth code and OTP ID several times and it...