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I completed the jail quest, and it still does not allow me to exit the jail. The NPC says the stick must be in the inventory, which I did that. Is it bug?

Wait, so we are all liars? No, there is still a problem and many are stuck in the jail after August 11 that DID GET THERE BY MISTAKE.

Unless now they are choosing who they want to be in the jail?...

For security, I preferred the PM and she can relay to moderator section or other place as appropriate.

Does Customer Support ticket send confirmation e-mail still? I sent ticket (and got dialog...

Ok, I sent to your PM.

I tried relog, and tried moving stick to different position at inventory. Nothing is working.

Spent 1050 NPoint for stick and scrolls. Completed quest, it says "Before Completion". Talk to NPC with green ! on head, but he is not doing anything. How do we exit the jail after finish quest?
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I am trying to get attention of proper GM. The jail problem is continued after the August 11th announcement.

Not all the players were removed from the jail that were affected by this bug. If you...

As many people reported, I got the jail bug after server DC on about August 2nd or 3rd. We were waiting in CZ town to regroup, about 10 minutes after first Lunar War war. We all suddenly got DC,...

^ I'm same problem, no ticket number from the e-mail. But change password request is working (it provides the e-mail link correctly). Should I trying Firefox instead of IE?

ALSO, I can not log...

We are still in the jail now 6 days later. Years of never any problem, going same war, playing in same fashion. Then after recent Lunar War dozens and dozens go to the jail after server DC. This...

On CYPHER, I am still in the jail after this bug from August 2nd. This is not hack shield bug; CYPHER server did crash and everone (at least) that participated in the 1st war got sent to the jail...

They were temporary and now gone.

I'm curious what did you need them for?

TYVM for doing this job. We've had many GM over years, it is not easy job. Thank You also for communicating with the community.