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I did send in a ticket on 11/25/2014 as I stated and nothing has been done with it

it said use of third party tool.
I have never used a third party tool. I was mining outside the castle when I got disconnected.

I just want to play the game, I have soloed myself up to where I am...

My account has been band for third party tool since 11/25/2014....I put in a support ticket and no one has even touched it..... 1. I was a moderator on another online game and have never nor will I...