help me please.I can't make a trade

I can't access my account information update from the website I'm entering my information but wants my email address mail.I can't enter my accont can't sms confirmation of the a. I bought a new account to ask for this help. I'm playing this game for 6 years I am a victim last week.I opened the new character you away from the thoroughly ask for help on their own. my account I can't log in because I can not write to the Forum.I'm very fed up with this game was receiving tips, but now.
my account name is biggazzi am waiting for help as soon as possible.

I am sorry we don't support people who buy accounts.