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  1. #1
    Junior Member
    Join Date
    Jul 2013
    Posts
    2

    Error! OTP login failed with unknown issue. P

    Hi,

    i encountered below error when i copied and paste the OTP that generated by Any OTP pc version. Any idea why?

    Error! OTP login failed with unknown issue. P

    I bought the N point and activate ICS OTP but i cant play the game...please help!!.


    Thanks

    Wayne

  2. #2
    Junior Member
    Join Date
    Jul 2013
    Posts
    2
    tickets logged 3 weeks ago and still no receive any response... no one will care about your question/problem... paid for nothing... cant even start play the game...

  3. #3
    Junior Member
    Join Date
    Feb 2013
    Posts
    18
    I have the same problem and I have send more times tickets but they answer auto mesage :S

  4. #4
    Senior Member riemann's Avatar
    Join Date
    Feb 2013
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    1,533
    Nickname
    Riemann
    Clan
    NTTGame
    Race
    Karus
    That is the error in the client, right?

  5. #5
    Quote Originally Posted by riemann View Post
    That is the error in the client, right?
    message on my cell does not
    OTP activate the option brought
    I can not log char

    Google translate

  6. #6
    Junior Member
    Join Date
    Jul 2013
    Posts
    6
    I encounter the same problem please help.

    Server : Athena

    Nick : Kafkasor

  7. #7
    Senior Member riemann's Avatar
    Join Date
    Feb 2013
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    1,533
    Nickname
    Riemann
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    NTTGame
    Race
    Karus
    I am sorry but we need details in order to reproduce the bug.

  8. #8
    First of all, you need like 5x more staff to help people who encounters problems and poste it on the forums because none of them get replies.
    Now, i have this problem too, i could play for like 2 weeks withouth any problem and now, when i fill in the OTP one-time password, it sais 'error login failed unknown issue, contact customer service' ... i reinstalled the game and the AnyOTP and still got the same problem...
    I have alot of experience with MMORPG's and to be honest, KO is a nice game but number 1 for most buggs/erros/laggs!
    Please fix this problem.

  9. #9
    Senior Member Aky's Avatar
    Join Date
    Feb 2013
    Posts
    2,921
    i will kill you: after get the "error otp login failed with unknown issue. Please contact customer support" you try the "time synchronization" on the authenticator? If error continue after thats, go to otp.nttgame.com login your account and reset otp device here: My ICS > Reset AnyOTP Device.

    ... Life is always like a game, anything could happen. Learn play fair!

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