Hello,
I just came back from a trip and notice my otp is blocked, it say something like OTP blocked for exceeding the limit of 10 attempts, I couldn't log in game since OTP active and get an error, so I tried to unblock it using the option "Reset AnyOTP device" (cost 5npoints) and got message :
Failed to send validation code. Please try again later.
Error Code : Error returned[ERR: Cannot use Virtual Phone Number]
I wanted to change to another cell phone number(cost 5npoints) but otp code is required and since my otp is blocked couldn't get that code and I couldn't complete the process.
Also I tried removing OTP (cost 5points) but same message :"Error Code : Error returned[ERR: Cannot use Virtual ....".
I already sent a ticket #OPO-835-23368.
Any help would be appreciated.