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  1. #1

    Question about restoration ticket details

    Hoping somebody can explain the following problems I have with Hacked account Ticket application.
    1. Account registration date. I created my account along time ago, not 100% sure but I think it was 2006. That was 2 pc's ago and I no longer have the same email address. How can I know my registration date ?

    2. When I sent the ticket in, it automatically changed the dates I had selected to other incorrect dates and It doesn't save changes when I try to correct them. It changed the Birth Date & Hacked Date fields.
    Does this mean, through no fault of my that the ticket will be rejected?

    Thanks.

  2. #2
    Senior Member DaDegano's Avatar
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    Hello, about your questions :


    Quote Originally Posted by LiverpoolKiss View Post
    Hoping somebody can explain the following problems I have with Hacked account Ticket application.
    1. Account registration date. I created my account along time ago, not 100% sure but I think it was 2006. That was 2 pc's ago and I no longer have the same email address. How can I know my registration date ?
    If you didn't save it anywhere then sadly I don't think there is any way to find out what was your registeration date.
    I personally think NTTGame should change this questions,

    or at least offer different kind of questions for verifing someone's ownership over his account
    in case he/she can't answer the questions they're asking.

    I know few people who didn't save their account registeration date as well =[



    Quote Originally Posted by LiverpoolKiss View Post
    2. When I sent the ticket in, it automatically changed the dates I had selected to other incorrect dates and It doesn't save changes when I try to correct them. It changed the Birth Date & Hacked Date fields.
    Does this mean, through no fault of my that the ticket will be rejected?

    Thanks.
    If you can't change it then simply mention it in the ticket, I believe they will take a look into it.
    Also mention that you couldn't change it and this is why you putted it in a new reply.
    Last edited by DaDegano; 10-21-2014 at 03:35 PM.

    "I'm for truth, no matter who tells it. I'm for justice, no matter who it's for or against."

  3. #3
    dont bother fin you will end up banned like they did my char including MungTheRez from SNE for raising a ticket telling them you got hacked. Give it up while you still can.

  4. #4
    Senior Member DaDegano's Avatar
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    Quote Originally Posted by Grimaced View Post
    dont bother fin you will end up banned like they did my char including MungTheRez from SNE for raising a ticket telling them you got hacked. Give it up while you still can.
    He won't end up banned, you don't even know why did you get banned..
    I suggest you to find out and instead of convincing people to lose their hope and give up...
    Last edited by DaDegano; 10-21-2014 at 05:52 PM.

    "I'm for truth, no matter who tells it. I'm for justice, no matter who it's for or against."

  5. #5
    Quote Originally Posted by DaDegano View Post
    He won't end up banned, you don't even know why did you get banned..
    I suggest you to find out and instead of convincing people to lose their hope and give up...
    I wont derail find post any further but I have tried asking on the forum and mods closed my thread saying cant do Jury or somehting?

    How am I to get help when the account has been blocked at game and web level and any new account I create like this one needs NPoints to raise a ticket.

    The account was hacked plain and simple, I gave an exact account of my items, there were no stolen items - in fact all that was left was totomic spears and quest rubbish. I wasnt involved in any NPT or any exp for that matter which could have had a koxper in so Im ost! I simply reported my hack and 60 days later full ban with no explanation nothing!

    All Im asking is that someone goes out of their way and asks a GM they may be on good terms with to have a look at the ticket numbers my olf forum nick BumFluff had posted to find out why I was banned? Please?

  6. #6
    Thanks DADegano.
    Sorry to hear that Mung..I would think most of us old school players have been kicked in the behind by this game more than once over the years. I got to say though that the "new" host NTT is far better than the old one. So I am clinging onto that shred of hope I will get my items back. Did your main character get banned to ??

  7. #7
    no luckily its on a sperate account. I noticed another post from someone who has been hacked and now banned too.

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